Return & Refund Policy
Please read our return and refund policy carefully before making any purchase.
No Returns Policy
Due to the nature of our products and our commitment to ensuring the highest standards of quality, we do not accept returns on any items once they have been purchased. All sales are final.
Refunds
We understand that occasionally issues may arise with your purchase. If you encounter any problems with your product, please follow the steps below to seek a resolution:
- Contact Customer Support: Within 7 days of receiving your product, contact our customer support team at info@madamseta.pro to report the issue. Please provide your order number, a detailed description of the problem, and any relevant photos or documentation.
- Evaluation of the Issue: Our customer support team will evaluate the reported issue. If the problem is found to be a result of a manufacturing defect or error on our part, we will offer one of the following resolutions:
Refund Process
- Refunds will be processed within 30 business days after the evaluation of the issue.
- Refunds will be issued to the original payment method used for the purchase.
Exclusions
This policy does not cover:
- Products damaged due to misuse, neglect, or improper handling.
- Products that have been altered or modified.
- Issues arising from normal wear and tear.
Contact Us
If you have any questions about our return and refund policy, please contact us at:
Madam Seta
info@madamseta.pro
By making a purchase with us, you agree to this Return and Refund Policy. We appreciate your understanding and thank you for your business.
Sincerely,
Madam Seta