FAQs

Madam Seta is a luxury natural, organic, vegan, and cruelty-free skincare brand offering a wide range of products—from cleansers and toners to serums, creams, boosters, and sunscreens—formulated with at least 95% ingredients of natural origin.

Our collections—including Acne Spot Care, Botox-Like Peptide Serum, Antioxidant and Caffeine Gel Boosters, and Mineral Sunscreen SPF 30—target common concerns like acne, aging, dull skin, puffiness, and sun protection.

Yes. Our clean formulations are free from parabens, sulfates, and synthetic fragrances, making them ideal for sensitive, dry, oily, or mature skin types.

Start with our cleanser, follow with toner, apply a targeted booster or serum, and finish with a face cream (and sunscreen in the morning). Choose products based on your skin’s needs—like acne care, hydration, or anti-aging—using our filters and ingredient descriptions.

We prioritize botanical and eco-friendly ingredients such as shea butter, argan oil, peony extract, caffeine, peptides, ginkgo, and mineral UV filters. All our ingredients are high-quality, effective, and planet-friendly.

Yes. We provide free shipping on all orders over €100 within Europe, the USA, and the UK.

We ship internationally to Europe, the USA, and the UK. Shipping costs and delivery times are calculated at checkout. Shipping is free for orders over €100 in these regions.

Please refer to our Returns Policy page for full details.

You’ll receive tracking details by email once your order ships. Alternatively, visit our Order Tracking page.

Contact us at info@madamseta.it or use the contact form on our Contact Us page. We aim to respond within 24–48 hours.

Yes. Subscribe to our newsletter to receive 10% off your first order and stay updated on new arrivals, offers, and skincare tips.

Madam Seta combines luxury skincare with clean beauty principles, delivering visible results using premium natural ingredients while respecting both your skin and the planet.